AI Chatbot for Interior Design Company
Project Overview
An interior design company was losing potential clients because their team couldn't respond to every inquiry fast enough. Interested customers had no way to share their requirements unless someone from the team was available to take a call.
I built an AI chatbot that collects all the details the design team needs property type, dimensions, budget, style preferences and automatically schedules a consultation call with the team. The customer gets a response instantly, and the team gets a qualified lead with all the context ready.
The Problem
- Customers visiting the website had no way to share requirements instantly
- Sales team was spending time on unqualified calls without knowing the budget or scope
- Inquiries coming after business hours were lost
- No structured way to collect property details before the first call
How the Chatbot Works
Customer starts a chat on WhatsApp
The bot greets the visitor and asks what they are looking to design home, office, or plot.
Collects property and requirement details
It asks for property size, number of rooms, location, and any specific style preferences the customer has in mind.
Understands the budget range
The bot asks for the customer's budget in a conversational way no forms, no dropdowns, just a natural question.
Schedules a call with the design team
Based on availability, the bot books a consultation call and sends a confirmation. The team receives a full summary of the customer's requirements before the call.
Chatbot Screenshots
What It Replaced
- Generic contact forms that gave the team no context
- Missed inquiries outside business hours
- Unqualified calls with no budget or scope information
- Back-and-forth messages just to understand what the customer needed